Customer Service Representative

4 days ago


Covina, California, United States Flower Beans Cafe Full time
Job Title: Customer Service Representative

About the Job:
At Flower Beans Cafe, we are committed to delivering an exceptional customer experience. As a Customer Service Representative, you will play a vital role in ensuring our customers receive top-notch service and support.

Key Responsibilities:
- Welcome and engage with customers, determining their coffee interests and needs
- Educate customers on our products and services, answering questions and making recommendations
- Process transactions accurately and efficiently
- Maintain a clean and organized store environment
- Collaborate with colleagues to achieve sales targets and improve customer satisfaction

Requirements:
- Previous experience in a customer-facing role
- Excellent communication and problem-solving skills
- Ability to work effectively in a team environment
- Basic math skills and attention to detail

What We Offer:
- Competitive hourly rate: $18-$20 per hour (estimated)
- Opportunities for career growth and professional development
- A dynamic and supportive work environment

How to Apply:
Please submit your application, including your resume and a cover letter, to apply for this exciting opportunity.

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