Guest Experience Ambassador

4 weeks ago


Phoenix, Arizona, United States Marriott International Inc Full time
Job Summary

As a Guest Experience Specialist at Marriott International Inc, you will be responsible for delivering exceptional service to our guests, creating a memorable and unique experience that exceeds their expectations. You will be the face of our hotel, providing a warm and welcoming atmosphere that makes our guests feel at home.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and efficient manner
  • Deliver quality meals and share the highlights of the local area with our guests
  • Take ownership of the guest experience in the main areas of the hotel, with a focus on providing a "guest first" mindset
  • Empower guests to move about their space and do what needs to be done, while maintaining a safe and secure environment
  • Complete reports and maintain accurate records of guest interactions
Requirements
  • High school diploma or equivalent required
  • No related work experience necessary
  • No supervisory experience required
  • Valid Arizona Driver's license required for shuttle driving duties
About Marriott International Inc

Marriott International Inc is a global hospitality company that is passionate about delivering exceptional service to our guests. We are committed to creating a diverse and inclusive work environment that values our employees and provides opportunities for growth and development.

We are looking for talented individuals who share our passion for hospitality and are committed to delivering exceptional service to our guests. If you are a team player who is passionate about creating memorable experiences for our guests, we encourage you to apply for this exciting opportunity.



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