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Guest Experience Ambassador

1 month ago

Phoenix, Arizona, United States Marriott International, Inc Full time
Job Summary

We are seeking a skilled Guest Experience Expert to deliver exceptional service to our guests. As a key member of our team, you will be responsible for creating memorable moments for our guests, ensuring their stay is smooth and enjoyable.

Key Responsibilities
  • Process operational needs and address guest requests in a timely and professional manner.
  • Complete reports and share the highlights of the local area with guests.
  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with colleagues to ensure seamless service delivery.
  • Maintain a safe and clean work environment, adhering to company policies and procedures.
Requirements
  • High school diploma or equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.

Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

As a Guest Experience Expert, you will be part of a global team that is dedicated to delivering exceptional service and creating memorable moments for our guests. If you are passionate about providing personalized service and creating a smooth stay experience for our guests, we encourage you to apply for this exciting opportunity.