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Guest Experience Ambassador

1 month ago

Phoenix, Arizona, United States Marriott International Inc Full time

Job Summary

We are seeking a skilled Guest Experience Expert to join our team at The Phoenician, a Luxury Collection Resort. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and share the highlights of the local area with guests
  • Maintain a safe work environment, follow company policies and procedures, and protect company assets
  • Uphold quality standards and ensure your uniform, personal appearance, and communications are professional
  • Work collaboratively with colleagues to ensure seamless guest experiences

Requirements

  • High school diploma or equivalent required
  • No related work experience or supervisory experience required
  • Marriott International is an equal opportunity employer and welcomes applications from diverse candidates

About Marriott International

Marriott International is a global hospitality company with over 100 years of experience. Our portfolio includes The Luxury Collection, a collection of over 120 properties in more than 35 countries. We are committed to delivering exceptional guest experiences and creating lasting memories for our guests.

Why Join Us?

At Marriott International, we offer a dynamic and inclusive work environment that values diversity and promotes career growth. We are committed to non-discrimination and equal opportunities for all employees. If you are passionate about delivering exceptional guest experiences and joining a global hospitality leader, we invite you to apply for this exciting opportunity.