Sales and Customer Service Representative

1 month ago


DeLand, Florida, United States Massage Envy Full time
Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in helping our clients achieve their wellness goals.

Perks and Benefits
  • Competitive hourly rate of $12 plus bonuses and commissions
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • 25% off all products
  • Employee Membership
Requirements
  • High school diploma or equivalent
  • Previous retail or sales experience (preferred)
  • Critical thinking and excellent math and computer skills
  • Great people skills and ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services
Day-to-Day Responsibilities
  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Support clinic flow by greeting clients, scheduling services, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support
  • Trained leadership that is invested in your success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

At Massage Envy, we're committed to creating a supportive and inclusive environment where our team members can thrive. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, we'd love to hear from you.



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