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Customer Service Associate

2 months ago


Auburn, Washington, United States Jackson Energy Full time
Compensation: $18.00 per hour.

As a Customer Service Associate, you will be the welcoming face of our company, ensuring that every customer feels valued and appreciated during their visit. Your primary responsibilities will include operating the cash register, but your role will also encompass various tasks such as maintaining cleanliness, restocking merchandise, and assisting with deliveries, all while providing exceptional customer service. In addition to competitive pay, team members enjoy various perks and discounts, including fuel savings and merchandise discounts.

Join our team and embark on a rewarding career
  • Work Schedule: Part-time from 9:00 a.m. to 5:00 p.m.
  • Age Requirement: Must be 21+ for this position.
What can you expect as a Customer Service Associate?
  • Same-day pay
  • Profit-sharing opportunities.
  • Career advancement potential – we promote from within.
  • Full-time medical, vision, and dental benefits available within 60 days, along with paid time off.
  • 401k plan with company matching and performance-based salary increases.
  • Tuition reimbursement (up to $5250 annually) and additional benefits.
Your Responsibilities:
  • Welcome every customer with a friendly demeanor, expressing gratitude for their business and encouraging their return.
  • Provide a swift, friendly, and professional checkout experience.
  • Recommend products to customers to highlight store promotions.
  • Process sales transactions while ensuring compliance with company policies and legal regulations regarding restricted items.
  • Maintain a clean and organized store environment.
  • Restock shelves and displays as necessary.
  • Assist in cleaning food service areas and equipment.
  • Adhere to proper sanitation and food handling procedures.
  • Label and rotate stock appropriately.
  • Perform additional tasks as assigned.
Ideal Candidate Profile:
  • Flexible availability to meet the demands of a 24/7 operation, including evenings, weekends, and holidays.
  • A strong commitment to delivering outstanding customer service.
  • Excellent communication skills and a positive attitude.
  • A proven track record of integrity and leading by example.
  • A collaborative spirit and ability to work effectively within a team.
  • Quick thinking and adaptability to changing situations.
  • Must meet legal age requirements for selling regulated products.
Physical Demands:
  • Ability to stand for extended periods.
  • Frequent standing, walking, bending, and reaching; must be able to lift and move items weighing up to 20 pounds regularly and up to 65 pounds occasionally.
  • Work in various conditions, including exposure to heat, cold, and cleaning chemicals.
Jackson Energy is committed to equal employment opportunities and will ensure that all applicants and employees receive fair treatment regardless of race, religion, color, national origin, sex, age, disability, or any other protected characteristic.