Sales Associate

4 weeks ago


Auburn, Washington, United States Chico's Full time

Job Summary:

The Sales Associate - Customer Experience Expert is responsible for delivering exceptional customer service and promoting a customer-focused sales culture in our chic boutique. This role requires a strong passion for fashion, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Drive for Results: Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers, recommending merchandise selections or helping to locate or obtain merchandise based on customer needs and desires.
  • Customer Experience: Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience. Ensure prompt resolution of customer concerns and a fast and efficient register experience.
  • Operational Excellence: Support replenishment activities that keep the store full and abundant, assist with locate fulfillment, and assist with visual directives, including floor sets, window changes, and visual presentations.
  • Teamwork and Growth: Promote an inclusive, collaborative approach to problem-solving and seek personal developmental opportunities.

Qualifications:

  • High School diploma or equivalent
  • Retail or sales experience preferred
  • Must be 18 years of age or older
  • Excellent communication and customer service skills
  • Able to learn or adapt to technology provided by the company
  • Strong organizational skills and ability to multi-task in a fast-paced environment

Physical Requirements:

  • Constant Walking/Standing % of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
  • Frequent Climbing- 34%-66% of 8-hour shift

Chico's FAS offers an employee assistance program and an employee discount program. Please visit for additional information on our benefits.


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