Sales Associate
4 weeks ago
Job Summary:
The Sales Associate - Customer Experience Expert is responsible for delivering exceptional customer service and promoting a customer-focused sales culture in our chic boutique. This role requires a strong passion for fashion, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Drive for Results: Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers, recommending merchandise selections or helping to locate or obtain merchandise based on customer needs and desires.
- Customer Experience: Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience. Ensure prompt resolution of customer concerns and a fast and efficient register experience.
- Operational Excellence: Support replenishment activities that keep the store full and abundant, assist with locate fulfillment, and assist with visual directives, including floor sets, window changes, and visual presentations.
- Teamwork and Growth: Promote an inclusive, collaborative approach to problem-solving and seek personal developmental opportunities.
Qualifications:
- High School diploma or equivalent
- Retail or sales experience preferred
- Must be 18 years of age or older
- Excellent communication and customer service skills
- Able to learn or adapt to technology provided by the company
- Strong organizational skills and ability to multi-task in a fast-paced environment
Physical Requirements:
- Constant Walking/Standing % of 8-hour shift
- Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
- Frequent Climbing- 34%-66% of 8-hour shift
Chico's FAS offers an employee assistance program and an employee discount program. Please visit for additional information on our benefits.
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