Front Desk Professional

2 weeks ago


Simpsonville, South Carolina, United States Smile Doctors Full time
About the Role

This Front Desk Coordinator I position offers an exciting opportunity to work with a leading organization in the orthodontic industry. As part of our team, you will contribute to delivering exceptional patient experiences and drive business growth.


Compensation and Benefits

The successful candidate can expect a competitive salary, accompanied by a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. You will also receive two weeks of paid time off in your first year, plus holidays.


Key Responsibilities
  • Greet patients warmly and provide them with essential information about our clinic.
  • Manage incoming calls, responding promptly to messages and ensuring seamless communication.
  • Ensure accurate patient data collection and verification.
  • Communicate effectively with clinicians regarding patient status.
  • Schedule appointments for existing patients as needed.
  • Produce and reprint appointment reminders and other important documents.
  • Adjust patient schedules as necessary.
  • Streamline payment processes and resolve any account issues.
  • Handle shipments, mail, and other logistical tasks.
  • Process payments and update patient records.
  • Promote internal marketing initiatives and foster collaboration among colleagues.

Essential Qualifications

To succeed in this role, you must have a high school diploma or equivalent, at least one year of administrative experience, and proficiency in Microsoft Office. Bilingual Spanish skills are desirable but not mandatory.



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