Network Infrastructure Specialist
4 weeks ago
Job Summary:
The Network Infrastructure Specialist will be responsible for supporting and maintaining network infrastructure to ensure high availability and maximum performance for all endpoints. This position will configure, monitor, and perform system installations, as well as document network equipment standards, designs, and processes.
Key Responsibilities:
- Troubleshoot network architecture and provide network support.
- Analyze and resolve network hardware, software, and communications problems using diagnostic software and technical troubleshooting processes.
- Monitor hardware to ensure proper maintenance.
- Consult with users and program management to determine user needs and define network solutions.
- Conduct research and development in network systems and related technologies.
- Conduct ongoing network system audits to evaluate hardware, software, and communications components' utility and efficiency.
- Provide analysis of all problems and user-generated issues to spot trends and facilitate system-wide solutions.
- Facilitate and document guidelines to perform job functions.
- Open problem reporting tickets and accurately use problem tracking software systems.
- Provide management with critical decision-making information by analyzing data, forecasting, and developing systems or processes to monitor data and trends.
- Participate in training programs to increase individual skill and proficiency related to assignments.
- Review current developments, literature, and technical sources of information related to job responsibility.
- Ensure adherence to reasonable safety procedures and follow federal and state laws, as well as company policies.
Requirements:
- Ability to travel by air and car up to 60%.
- Ability to be in FLL when not traveling to support clients.
- 3-5 years of experience with networking technologies, emphasizing Cisco, HPE, and Extreme Networks brands.
- CCNA or demonstrated CCNA in progress required.
- Solid knowledge of LAN/WAN configurations with a strong emphasis on Cisco, HP, Aruba, and Extreme Networks.
- Knowledge of layer 2/3 network protocols.
- Strong knowledge of firewalls and other network security devices.
- Advanced systems scripting skills and experience with systems automation.
- Expert managing and administrating systems update and patching in an enterprise environment.
- Knowledge of enterprise and cloud telephony.
- Strong organization and time management, problem-solving, troubleshooting, and communication skills.
- Able to work nights and weekends if required.
- Commitment to company values.
Terms of Employment:
Salary and benefits shall be paid consistent with EduServe LLC salary and benefit policy. Length of the work year and hours of employment shall be those established by EduServe LLC.
FLSA Overtime Category:
Job is exempt from the overtime provisions of the Fair Labor Standards Act.
Evaluation:
Performance will be evaluated in accordance with EduServe LLC's policy.
Declaration:
The EduServe LLC Human Resources Department retains the sole right and discretion to make changes to this job description. Any employee making changes unauthorized by Human Resources Department will be subject to disciplinary action up to and including termination.
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