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Weekend Hotel Night Auditor

1 month ago

Ormond Beach, Florida, United States McKibbon Hospitality Full time
Job Summary

We are seeking a skilled Night Auditor to join our team at McKibbon Hospitality. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hotel during night hours.

Key Responsibilities
  • Anticipate and meet the needs of our guests, responding promptly and professionally to their requests.
  • Maintain positive guest relations at all times, ensuring a high level of customer satisfaction.
  • Resolve guest complaints in a fair and timely manner, taking ownership of issues and finding solutions.
  • Collaborate with other departments to ensure seamless operations and excellent guest experiences.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.