Night Auditor
4 days ago
Job Summary:
A Night Auditor at Kolter Hospitality Group is responsible for delivering exceptional service to our guests while ensuring the accuracy and integrity of hotel transactions. This role requires a detail-oriented individual who can reconcile and balance front desk and food and beverage revenues, as well as provide timely information to ensure hotel policy is followed.
Key Responsibilities:
* Reconcile and balance front desk transactions
* Reconcile and balance food and beverage transactions from micros reports
* Post room and tax to guest account
* Coordinate all guest requests
* Check guests in/out as necessary
* Know and carry out specified duties in response to fire alarm, guest medical emergency, and security threats
* Report any items in need of repair
* Follow all safety procedures while working
Behavioral Expectations:
* Be effective and innovative in handling and solving problems in the workplace
* Remain positive and helpful while working in a fast-paced environment
* Committed to the success and growth of the company
* Act honorably, even when no one is watching
* Eagerness to grow and/or develop within the company
* Passionately provide personalized guest service
Qualifications:
* Able to work most weekends and holidays
* Report to work on time and in proper uniform
* Knowledge and/or ability to operate a computer
* Knowledge of basic accounting functions
* None. Customer service experience preferred.
Physical Requirements:
* Ability to stand/walk for up to 8 hours
* Occasional lifting, pushing, and pulling
Equal Opportunity Employer:
Kolter Hospitality Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. We are a drug-free workplace and require pre-employment drug testing and background checks.
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