Intake Coordinator

2 days ago

Oceanside, California, United States Casa de Amparo Full time
Job Title: Intake Specialist

Casa de Amparo is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will be responsible for processing referrals and facilitating intakes for our New Directions Transitional Housing Program.

Key Responsibilities:
  • Coordinate and conduct comprehensive screening and intake interviews with potential participants to assess their needs and program eligibility.
  • Assure a transitional housing census in New Directions per agency criteria.
  • Assist with assigning new clients to Advocates.
  • Work with the development team to identify marketing needs and implement marketing strategies to promote the transitional housing program.
  • Present and market program to surrounding communities and community partners.
  • Interface with Complex Managers to ensure smooth operations with program intakes.
  • Review and approve intake applications based on program criteria.
  • Work closely with apartment complexes, placement agencies, authorized representatives, county social workers, and community supports to coordinate intakes and gather necessary documentation/information.
  • Assist Program Management with apartment acquisitions and as liaison between program participants and apartment complexes.
  • Ensure new apartments are move-in ready and equipped with all necessary utilities, furnishings, and resources for participants.
  • Assist with inventory management without waste and within program budget according to agency policies and procedures.
  • Assist Program Management with required outcome monitoring.
  • Assist with required agency and County database entry and reports.
  • Assist Program Management with linkage to outside educational, financial, health, mental health, and employment resources.
  • Initiates connections with outside educational, financial support, health, community and employment resources to facilitate delivery of services in partnership with program staff.
  • Assist with apartment moves and cleaning of apartments as needed.
  • Assures that volunteer resources are used effectively within the program.
Requirements:
  • Must be able to be associated with Casa de Amparo through Community Care Licensing (CCL), which typically includes clearance by FBI, DOJ and CACI.
  • Bachelor's degree in social work, psychology, human services, or related field required.
  • Minimum of two years' experience in a public or private social services setting preferred.
  • Experience in social services, Transitional Age Youth (TAY), or foster youth preferred.
  • Strong understanding of TAY development, the effects of trauma, California Title 22 regulations and San Diego County private/public social service agencies.
  • Well-organized, strong telephone and interpersonal communication and interviewing skills, detail and big picture oriented.
  • Ability to comply with all employment requirements including, but not limited to drive agency vehicles with clear DMV report, reliable transportation with auto insurance.
  • Must provide proof of immunization against influenza, pertussis, and measles.
  • Must have the physical ability to participate in activities and perform related physical skills, including, but not limited to, crouching, lifting 50 pounds, crawling on hands and knees, and walking up and down stairs.
  • CPR/1st Aid (including pediatric) certificate required.
  • Must pass a pre-employment drug screen, health exam and TB test.
  • Must be at least 21 years of age.

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