Transportation Operations Manager

2 weeks ago

Burlingame, California, United States LSG Sky Chefs Full time
About the Role

As an Operations Manager for Transportation at LSG Sky Chefs, you will play a critical role in ensuring the smooth and efficient control of all transportation activities under customer policies and requirements. Your primary responsibility will be to ensure compliance with customer specifications, quality standards, FDA, HACCP, safety, health, environmental, and other regulations.

Key Responsibilities
  • Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality, and safety.
  • Responsible for department costs to budget through effective manpower planning, scheduling, and overtime usage.
  • Ensure on-time and accurate production in the preparation of food/equipment and catering of flights.
  • Investigate customer quality issues, develop, and implement corrective actions.
  • Maintain an ongoing, positive, and proactive relationship with all internal and external customers.
  • Attend the daily operations briefing.
  • Ensure par levels of customer inventory and customer-specific goods.
  • Provide data for the development of an annual business plan and budgeting for the department.
  • Ensure optimal deployment of human, technical, and material resources in the department.
  • Initiate and control continuous optimization of processes.
Requirements
  • Bachelor's degree or equivalent experience preferred.
  • Three to five years of supervisory experience working in a high-volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred.
  • Experience in using and managing Variable Production Systems and schedules.
  • Strong presentation, communication, training, and interpersonal skills.
  • Proven success in improving work processes and leading change in a complex, fast environment.
  • Excellent analytical and conceptual skills.
  • Demonstrable record of understanding and meeting customer expectations.
  • Proven track record of understanding the drivers of product and labor cost variances.
  • Good knowledge of Microsoft Office and Windows-based computer applications.
LSG Sky Chefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.

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