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Site Reliability Engineer

2 months ago

Atlanta, Georgia, United States Jobs for Humanity Full time
About the Role

We are seeking a highly skilled Site Reliability Engineer to join our innovative Platform Service Delivery team at FIS Global. As a key member of our team, you will play a critical role in ensuring the high stability, reduced Service Downtime, and improved Quality of Service for our clients.

Key Responsibilities
  • Participate in day-to-day activities of operating the payment infrastructure
  • Lead incident triage calls and follow up on root cause analysis
  • Configure and deploy product releases into production and verify for quality work
  • Develop monitoring and alerting for payments platform
  • Help identify repetitive non-value adding tasks and automate them
Requirements

To be successful in this role, you will need:

  • At least 2-3 years of experience in building and supporting application infrastructure in a private and/or public cloud
  • Automation tools associated with infrastructure as code, deployment, and configuration management (Ansible, Terraform, Helm, Harness)
  • Knowledgeable of engineering practices (source control systems, release and deployment patterns)
  • Hands-on experience in engineering environments (Cloud Service Providers (Azure), Private Cloud)
  • Experienced with engineering deployment technologies (containers, databases, packages)
  • 2-3 years of change management experience on ITSM tools like Service Now
  • Experience initiating and leading or participating in resolution of incidents
  • 2-3 years of experience developing and implementing effective monitoring on standard tools similar to Splunk and Dynatrace
What We Offer

We offer a competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing, including private healthcare, 27 days of vacation, work from home, etc. You will also have the opportunity to work on some of the most challenging and relevant issues in financial services and technology.

About FIS

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.