Guest Services Coordinator

7 days ago


Andover, Massachusetts, United States Giri Hotel Management LLC Full time
About the Role
We are looking for a detail-oriented and organized individual to fill the position of Front Desk Agent. In this role, you will be responsible for taking payment, resolving any payment discrepancies, and responding to guests' issues and complaints in a friendly and timely manner.

You will also be required to work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special guest needs. Additionally, you will be responsible for keeping workstations and equipment clean, organized, and in good working order.

This is a full-time opportunity that requires a high level of attention to detail, strong communication skills, and the ability to work well under pressure.
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