Senior Administrative Assistant

2 weeks ago

Phoenix, Arizona, United States First Citizens Bank Full time
Job Summary

We are seeking a highly skilled and experienced Senior Administrative Assistant to join our Enterprise Operations team. As a key member of our leadership team, you will provide advanced administrative support to our senior leaders, ensuring seamless execution of their priorities and responsibilities.

Key Responsibilities
  • Support: Provide complex assistance and support to senior leaders, assessing and resolving issues that impact their performance. Maintain in-depth knowledge of company operations, policies, and procedures to solve challenges before they escalate.
  • Scheduling: Manage multiple leaders' calendars on a daily and weekly basis to ensure focus on high-priority areas. Coordinate all planning and preparation aspects of meetings, travel plans, and other events, arranging necessary logistics and materials.
  • Planning: Compile meeting materials, attend team meetings, create meeting minutes, and maintain follow-up on deliverables and action items from team meetings. Provide advance planning for the department on key meetings, large events, etc.
  • Communication: Manage incoming and outgoing communications. Collaborate successfully with management and associates in completion of daily administration duties. Act as a liaison to stakeholders, associates, and third parties on the executive's behalf.
  • Coordination: Provide key support to help drive site lead responsibilities, which may include supporting large events, key executive meeting visits, etc. Organize offsites, virtual offsites, working sessions, and all-day meeting logistics.
Requirements
  • High School Diploma or GED and 3 years of experience in administrative support roles
  • Preferred Qualifications:
    • 5+ years of experience providing advanced administrative support to multiple senior level leaders
    • Intermediate to Advanced Microsoft Office 365 skills, specifically Word, Excel, Outlook, and PowerPoint
    • Experience with complex calendar management
    • Experience with travel planning and management
    • Experience with expense reporting for multiple leaders
    • Meeting planning experience, including both onsite and offsite events
    • Exemplary written and verbal communication skills
    • Visio experience is a plus
    • Concur experience is a plus
    • Administrative support experience within financial services is a plus
About First Citizens Bank

Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success.

First Citizens Bank. Forever First. Member FDIC.

Equal Opportunity/Affirmative Action Employer/Minority/Female/Disability/Veteran

If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.

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