Shop Supervisor

2 weeks ago

Council Bluffs, Iowa, United States Midwest Peterbilt Group Full time
Job Summary

The Shop Foreman is responsible for overseeing the daily operations of the truck repair shop, ensuring that all repairs are completed efficiently and effectively. This role requires strong leadership and communication skills, as well as a deep understanding of heavy-duty truck repair and maintenance.

Key Responsibilities
  • Supervise and Coordinate Repair Activities: Direct and coordinate the activities of mechanics in the diagnosis and repair of medium and heavy-duty trucks.
  • Train and Develop Mechanics: Train mechanics in mechanical skills needed to perform repairs and maintenance.
  • Recommend Equipment and Supplies: Recommend equipment, materials, supplies, and parts required to repair medium and heavy-duty trucks.
  • Monitor Warranty Procedures: Monitor warranty procedures followed by technicians to ensure compliance and minimize costs.
  • Coordinate Repair and Maintenance: Coordinate the repair and maintenance of service equipment to ensure optimal performance.
  • Review Performance and Provide Feedback: Review the performance of mechanics and provide feedback to improve their skills and productivity.
  • Assist with Hiring and Firing: Assist the Service Manager in hiring and firing employees, ensuring that the right candidates are selected for the role.
  • Provide Excellent Customer Service: Assist the Service Manager and Service Advisor in answering customer calls and providing excellent customer service.
Major Duties and Responsibilities
  • Document Customer Service Requests: Document the customer's service requests and provide a clear understanding of the work to be performed.
  • Advise Customers on Routine Maintenance: Advise customers on necessary service for routine maintenance to prevent costly repairs.
  • Identify Mechanical Problems: Identify the mechanical problem by questioning the customer and performing a visual inspection or road test.
  • Save Parts and Identify Warrantable Repairs: Identify if the repair is warrantable and save parts when applicable.
  • Look Up Federal Recalls and Safety Checks: Look up Federal Recalls and Safety Checks to ensure that all necessary repairs are completed.
  • Open Repair Orders and Obtain Customer Approval: Open the repair order, showing time, cost, and labor estimates for service, and contact the customer for approval to perform the repairs.
  • Communicate with Customers: Contact customers about additional problems found and recommend corrective procedures.
  • Get Written Authorization: Get written authorization from the customer to perform the requested repairs.
  • Write Clear Descriptions of Problems: Write a brief but clear description of the problem on the repair order to help the mechanic locate the problem.
  • Schedule Service Work: Schedule service work to be done and assign to the mechanic.
  • Monitor Repair Progress: Monitor repair progress to ensure that repairs are performed in a timely manner.
  • Review and Close Repair Orders: Review and close repair orders to ensure that all work is completed and customers are satisfied.
  • Explain Work Performed: Explain the work performed to the customer and the cost.
  • Deal with Customer Complaints: Deal with customer complaints in a professional and courteous manner.
Qualifications
  • Education/Training or Experience: High School graduate or GED required; Diploma from Technical College or equivalent experience required; Intermediate to advanced computer skills required; 2 years' experience in heavy-duty truck repair required; CDL preferred.

  • Heavy Duty Truck Shop Supervisor

    2 weeks ago

    Council Bluffs, Iowa, United States Midwest Peterbilt Group Full time

    Job SummaryThe Shop Foreman is a key member of our team at the Midwest Peterbilt Group, responsible for overseeing the diagnosis and repair of heavy-duty trucks. This role requires strong leadership and technical skills to coordinate the activities of mechanics and ensure efficient service delivery.Key ResponsibilitiesManagement Duties:Coordinate the...

  • Heavy Duty Truck Repair Supervisor

    3 weeks ago

    Council Bluffs, Iowa, United States Midwest Peterbilt Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Shop Foreman to join our team at Midwest Peterbilt Group. As a Shop Foreman, you will be responsible for supervising and coordinating the activities of our mechanics in the diagnosis and repair of medium and heavy-duty trucks.Key ResponsibilitiesSupervise and Coordinate the activities of mechanics in...

  • Heavy Duty Truck Repair Supervisor

    3 weeks ago

    Council Bluffs, Iowa, United States Midwest Peterbilt Group Full time

    Job Summary:The Shop Foreman plays a crucial role in the success of our team at the Midwest Peterbilt Group. As a seasoned professional in heavy-duty truck repair, you will be responsible for overseeing the diagnosis and repair of medium and heavy-duty trucks.Key Responsibilities:Coordinate the activities of mechanics in the diagnosis and repair of medium...

  • Robotic Systems Engineer

    2 weeks ago

    Council Bluffs, Iowa, United States Capital Industries Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled Robotics Integration Expert to join our team at Capital Industries. As a key member of our automation team, you will be responsible for providing technical expertise in the integration, programming, and service of robotic cells.Key ResponsibilitiesProvide technical expertise in the planning, writing,...

  • Robotics Systems Engineer

    2 weeks ago

    Council Bluffs, Iowa, United States Capital Industries Full time

    Job SummaryCapital Industries is seeking a highly skilled Robotics Systems Engineer to join our team. As a key member of our engineering team, you will be responsible for providing technical expertise in the design, development, and implementation of robotic systems.Key ResponsibilitiesProvide technical expertise in the integration, programming, and service...

  • Robotics Systems Engineer

    2 weeks ago

    Council Bluffs, Iowa, United States Capital Industries Full time

    Job SummaryCapital Industries is seeking a highly skilled Robotics Systems Engineer to join our team. As a key member of our automation team, you will be responsible for providing technical expertise in the integration, programming, and service of robotic cells.Key ResponsibilitiesProvide technical expertise in the planning, writing, and execution of...

  • Robotics Systems Engineer

    2 weeks ago

    Council Bluffs, Iowa, United States Capital Industries Full time

    Job SummaryCapital Industries is seeking a highly skilled Robotics Systems Engineer to join our team. As a key member of our engineering team, you will be responsible for providing technical expertise in the design, development, and implementation of robotic systems.Key ResponsibilitiesProvide technical expertise in the planning, writing, and implementation...

  • Robotics Systems Engineer

    2 weeks ago

    Council Bluffs, Iowa, United States Capital Industries Full time

    Job SummaryCapital Industries is seeking a highly skilled Robotics Systems Engineer to join our team. As a key member of our team, you will be responsible for providing technical expertise in the integration, programming, and service of robotic cells.Key ResponsibilitiesProvide technical expertise in the planning, writing, and execution of programming code...

  • Robotic Systems Engineer

    1 week ago

    Council Bluffs, Iowa, United States Capital Industries Full time

    Job SummaryWe are seeking a highly skilled Robotic Systems Engineer to join our team at Capital Industries. As a key member of our team, you will be responsible for providing technical expertise in the integration, programming, and service of robotic cells.Key ResponsibilitiesProvide technical expertise in the planning, writing, and execution of programming...

  • Robotic Systems Engineer

    2 weeks ago

    Council Bluffs, Iowa, United States Capital Industries Full time

    Job Description**Job Summary**Capital Industries is seeking a highly skilled Robotic Systems Engineer to join our team. As a key member of our technical staff, you will be responsible for providing expert technical support and services to our customers, ensuring the successful integration and operation of our robotic systems.Key Responsibilities:Provide...

  • Robotics Systems Engineer

    2 weeks ago

    Council Bluffs, Iowa, United States Capital Industries Full time

    Job SummaryCapital Industries is seeking a highly skilled Robotics Systems Engineer to join our team. As a key member of our engineering team, you will be responsible for providing technical expertise in the design, development, and implementation of robotic systems.Key ResponsibilitiesProvide technical expertise in the planning, writing, and implementation...

  • Robotics Systems Engineer

    2 weeks ago

    Council Bluffs, Iowa, United States Capital Industries Full time

    Job SummaryCapital Industries is seeking a highly skilled Robotics Systems Engineer to join our team. As a key member of our engineering team, you will be responsible for providing technical expertise in the design, development, and implementation of robotic systems.Key ResponsibilitiesProvide technical expertise in the planning, writing, and implementation...

  • Store Sanitation Specialist

    4 weeks ago

    Council Bluffs, Iowa, United States TJ Maxx Full time

    Position Overview:Join our dynamic team at TJ Maxx, where we pride ourselves on creating an engaging shopping experience. As a vital member of our store, you will be responsible for ensuring a pristine and organized environment that enhances our customers' experience.Key Responsibilities:Maintain cleanliness and organization throughout the store, focusing on...

  • Shop Manager

    4 weeks ago

    Council Bluffs, United States HollyFrontier Corporation Full time

    Title: Shop Manager Location: Council Bluffs, IA, US, 51503 ****Basic Function**** Reporting to the Director of Operations, the Shop Manager is responsible for the overall operation of transportation shop processes and personnel, including repairs & maintenance of company vehicles and equipment, management of shop and fleet inventory, and all required...

  • Office Clerk

    1 month ago

    Council Bluffs, United States U-Haul Full time

    Location: 721 32nd Ave, Council Bluffs, Iowa 51501 United States of America Shop Clerk Ready to rev up your career? Are you an organized, motivated communicator? Are you experienced in clerical work and interested in taking on a leading role? As a Shop Clerk you will coordinate and maintain the flow of rental equipment in need of maintenance through...

  • Robotic Systems Engineer

    2 weeks ago

    Council Bluffs, United States Capital Industries Full time

    Job DescriptionJob DescriptionDescription:SummaryProvide the robotic programming and other professional, technical expertise necessary to support quality integration, assistance/start up, and customer training associated with the company’s products on time and on budget as well as ensure meeting traditional customer service expectations of customers of...

  • Mechanical Designer

    3 weeks ago

    Council Bluffs, United States Kiewit Full time

    Requisition ID: 173506  Job Level: Mid Level  Home District/Group: Continental Fire & Alarm District  Department: Drafting & Design  Market: Building  Employment Type: Full Time  Position Overview We are adding Mechanical Designers to our team to support project growth in our Fire Suppression market.  We are looking for Designers...