Hospitality Ambassador
2 months ago
About the Role:
We are seeking a skilled and friendly Hospitality Ambassador to join our team at Melting Pot. As a key member of our front-of-house team, you will be responsible for creating a warm and welcoming atmosphere for our guests.
Key Responsibilities:
- Guest Experience: Greet guests warmly and make them feel at home, ensuring a positive and memorable experience.
- Table Management: Seat guests at their own pace, handing them the appropriate menu(s) and ensuring a seamless dining experience.
- Communication: Communicate effectively with servers and managers to ensure efficient table management and guest satisfaction.
- Problem-Solving: Handle guest complaints in a professional and courteous manner, always informing a manager and resolving issues to ensure overall guest satisfaction.
Requirements:
- Communication Skills: Ability to communicate effectively in English, both verbally and in writing.
- Computer Skills: Basic computer skills and ability to work in a high-volume, fast-paced environment.
- Availability: Availability to work nights and weekends, including Friday, Saturday, and Sunday.
What We Offer:
- Competitive Pay: Great pay and benefits package.
- Flexible Schedules: Flexible schedules to accommodate your needs.
- Opportunities for Growth: Opportunities for growth and development within the company.
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