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Team Leader in Wellness Services

2 months ago

Raleigh, North Carolina, United States Massage Envy Full time

Position Overview:

Embark on a Rewarding Career Journey

Are you an inspiring leader with a passion for helping others achieve their best? At Massage Envy, we empower you to excel while guiding a dedicated team of professionals to provide exceptional service that enhances the well-being of our clients.

Compensation & Benefits:

- Competitive hourly wage starting at $15, with opportunities for bonuses and commissions
- Comprehensive medical insurance for full-time employees
- Additional options for vision, dental, accident, short-term disability, long-term disability, and life insurance
- 401(k) retirement plan available after six months of employment
- Paid Time Off (PTO)
- Employee Referral Bonus Program ($500 for each referred team member)
- Discounted pet insurance through Fetch
- Extensive training on products and services
- Access to an Employee Assistance Program
- 40% discount on all products
- Opportunities for long-term career growth and advancement

Ideal Candidates:

- Possess management and/or sales experience, ideally in a personal service sector such as a spa, salon, or fitness center. Experience in the massage industry is a plus but not mandatory.
- Are natural motivators who can cultivate relationships while guiding, coaching, and supporting a team.
- Can engage in constructive conversations professionally and effectively.
- Have the ability to foster a positive workplace culture where all team members feel valued, issues are addressed promptly and fairly, and everyone is connected to the mission.

Daily Responsibilities:

- Oversee all operational functions, including driving membership growth, promoting retail sales, guiding the team, managing financial transactions, overseeing inventory, and ensuring compliance with regulations.
- Pursue continuous improvement by setting objectives, prioritizing tasks, and analyzing business performance.
- Address customer concerns effectively while maintaining a safe and therapeutic environment.
- Empower team members to develop and excel by establishing clear expectations, providing ongoing training, and conducting regular performance reviews.
- Build strong relationships and confidence with employees, clients, and guests.

Workplace Culture & Support:

- Recognition programs (such as Manager of the Year)
- Leadership training and development focused on your success
- A supportive community that values individuality and knowledge sharing
If you are ready to lead a team dedicated to enhancing the well-being of others, we look forward to connecting with you.