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Enterprise Software Administrator

2 months ago


Seattle, Washington, United States Concord Technologies Full time
About the Role

We are seeking a highly skilled Salesforce Administrator to join our team at Concord Technologies. As a Salesforce Administrator, you will play a critical role in supporting the design, development, and integration of Salesforce Sales Cloud and Service Cloud applications.

Key Responsibilities:

  • Support the design, development, and integration of Salesforce Sales Cloud and Service Cloud applications.
  • Manage and resolve support requests, including configuration changes and bulk data updates, from the Salesforce user base while exercising appropriate change controls.
  • Help implement, test, and support Salesforce CPQ, Revenue Cloud, and billing integrations with NetSuite.
  • Rigorously follow and extend security and compliance controls to safeguard data and protect data privacy.
  • Work with business stakeholders to understand requirements.
  • Participate in Agile development practices.
  • Develop and maintain change management and release practices for Salesforce and integrated business applications.

Requirements:

  • Salesforce Administrator, Developer, or App Builder certification.
  • Bachelor's degree in computer science, business, finance, or a related discipline.
  • 3+ years of experience as a Salesforce Architect, Administrator, Developer, or similar role.
  • Experience with software development life cycle and Agile.
  • Strong written and verbal communications.
  • Strong collaborator and team player.

Additional Qualifications:

  • Experience with Salesforce CPQ or Billing.

What We Offer:

  • Competitive salary range: $110,000 - $120,000.
  • 401K plan with 6% company match.
  • Flex-Time off and sick time.
  • 10 company holidays.
  • Full suite of health benefits.
  • Voluntary insurance options.
  • Paid Parental Leave program.
  • Free unlimited ORCA card.
  • Employee Rewards and Recognition through NectarHR.
  • Unlimited access to Udemy for Business.