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Client Services Enablement Specialist

2 months ago

Tampa, Florida, United States Omnicell, Inc Full time

Position Overview

Welcome to Omnicell, where we are committed to transforming the management of medications within healthcare systems. Our goal is to establish an Autonomous Pharmacy, eliminating medication errors and enhancing patient care. As a Services Enablement Advisor, you will be instrumental in assisting the sales team by defining project parameters, developing timelines, and ensuring effective project delivery.

Key Responsibilities

  • Work closely with Sales stakeholders to define project objectives and outcomes
  • Participate in pre-sales discussions and client meetings
  • Develop project timelines and produce statements of work
  • Ensure that statements of work align with available resources
  • Act as a liaison between internal teams and clients for project coordination
  • Address customer escalations and facilitate project success

Essential Skills and Knowledge

  • Strong business insight and interpersonal abilities
  • Professional and positive attitude
  • Self-motivated individual with strong problem-solving capabilities
  • Meticulous attention to detail and superior communication skills

Qualifications

  • Bachelor's Degree in Business Administration or a related discipline
  • 3+ years of experience in pre-sales engagement or project management
  • Familiarity with CRM platforms such as Salesforce

Work Environment

  • Travel within the country is required at least 25% of the time
  • Extended periods of computer use
  • Flexibility to work outside of standard business hours as necessary
  • Ability to stand or sit for extended durations may be necessary