Client Relationship Manager

4 days ago


Morristown, Tennessee, United States Continental Full time
About Continental">

Continental is a world-leading provider of industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry.

With a global presence, Continental employs over 200,000 people in 56 countries and generates preliminary sales of €41.4 billion.

Job Description">

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.

Your primary duties will include:

  1. Executing tactical and strategic plans for respective customers through communication and broad market knowledge
  2. Translating plant purchasing strategy into action plans and ensuring implementation
  3. Supporting the reception of necessary documentation and approvals from customers, maintaining accurate account information, and supporting management of receivables and overdue payments
  4. Ensuring clear and timely communication with customers via email/phone regarding inquiries, orders, product quality, delivery, product availability, pricing, and any other questions that may arise

In this role, you will have the opportunity to work with a diverse range of clients, utilizing your excellent communication skills and broad market knowledge to provide tailored solutions.

Requirements">

To be successful in this role, you must possess:

  • A High School Diploma or equivalent
  • At least 1 year of customer service experience
  • Proficiency in Microsoft Office
  • Excellent written and verbal communication skills
  • Ability to work in an industrial environment
Compensation and Benefits">

We offer a competitive salary package, including:

  • $70,000 - $85,000 per annum
  • Paid Time Off
  • Employee Discounts
  • Annual Bonus
  • Employer 401(k) Match
Why Work for Continental?">

We pride ourselves on being a global industry leader, offering a dynamic and challenging work environment that fosters growth and development.

If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.



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