Client Relationship Manager
4 days ago
Continental is a world-leading provider of industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry.
With a global presence, Continental employs over 200,000 people in 56 countries and generates preliminary sales of €41.4 billion.
Job Description">We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.
Your primary duties will include:
- Executing tactical and strategic plans for respective customers through communication and broad market knowledge
- Translating plant purchasing strategy into action plans and ensuring implementation
- Supporting the reception of necessary documentation and approvals from customers, maintaining accurate account information, and supporting management of receivables and overdue payments
- Ensuring clear and timely communication with customers via email/phone regarding inquiries, orders, product quality, delivery, product availability, pricing, and any other questions that may arise
In this role, you will have the opportunity to work with a diverse range of clients, utilizing your excellent communication skills and broad market knowledge to provide tailored solutions.
Requirements">To be successful in this role, you must possess:
- A High School Diploma or equivalent
- At least 1 year of customer service experience
- Proficiency in Microsoft Office
- Excellent written and verbal communication skills
- Ability to work in an industrial environment
We offer a competitive salary package, including:
- $70,000 - $85,000 per annum
- Paid Time Off
- Employee Discounts
- Annual Bonus
- Employer 401(k) Match
We pride ourselves on being a global industry leader, offering a dynamic and challenging work environment that fosters growth and development.
If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.
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