Coat Check Attendant
3 weeks ago
As a Coat Check Attendant with Compass Group Careers, you will be responsible for providing exceptional service to guests by checking and returning their coats in a timely and efficient manner.
Key Responsibilities- Prepare and set up the coat check area with necessary items such as coat racks, tickets, and hangers.
- Greet and welcome guests in a friendly and professional manner, providing exemplary service.
- Take guests' coats, bags, umbrellas, or other belongings for all events.
- Hang coats, bags, or other guest items neatly with the appropriate hanger.
- Provide guests with a ticket to enable them to pick up their coat and any other belongings at a later time.
- Collect lost items after events and store them, notifying management as necessary.
- Track down missing or misplaced coats as required.
- Retrieve coats for guests upon exiting the event.
- Ensure each patron receives the proper coat.
- Anticipate the needs of guests and fulfill them before they arise.
- Perform general cleaning tasks and maintain a clean and organized work area.
- Attend and participate in all scheduled meetings and training sessions.
- High school graduate or equivalent preferred.
- Prior experience preferred.
- Prior hospitality or events experience preferred.
- Ability to read, write, and speak the English language fluently to effectively communicate with internal and external customers.
- Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
- Must have a positive attitude about service, teamwork, and motivation to go above and beyond.
- Ability to work independently or in a team setting.
- Able to work a flexible schedule to accommodate business levels.
- Ability to safely and successfully perform the essential job functions, including meeting productivity standards.
- Ability to maintain regular, punctual attendance.
- Must be able to lift, carry, push, and pull up to 25 pounds.
- Must be able to talk, listen, and speak clearly.
- Ability to stand, bend, and stoop on a consistent basis.
- Sufficient manual dexterity in hands to hold and carry coats, bags, umbrellas, and other guest belongings, placing them on racks and reaching overhead as necessary.
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