Operations Coordinator
5 days ago
Job Overview
SERVPRO of West Forsyth County is seeking a skilled Dispatch Coordinator to join their team. As the primary point of contact for customers, this role requires exceptional communication and organizational skills.
Key Responsibilities:
- Dispatch restoration teams to customer locations in a timely and efficient manner.
- Review and maintain scheduling software to ensure accurate routing.
- Perform detailed data entry with high accuracy.
- Handle incoming calls, follow up on projects, and respond to general inquiries.
- Collaborate with other departments as needed to achieve seamless operations.
Requirements:
- High school diploma or equivalent preferred.
- At least 2 years of customer service and/or office experience.
- Prior dispatch experience is beneficial.
- Ability to multitask and remain detail-oriented.
- Familiarity with local geography is advantageous.
- Proficiency in relevant computer applications.
Benefits:
- Competitive salary range: $45,000 - $60,000 per year.
- Opportunity for career growth and advancement within the company.
- Paid time off and holidays.
- Professional development opportunities.
About SERVPRO of West Forsyth County
We are a locally owned and operated franchise, committed to providing top-notch services to our community. Our team is dedicated to delivering exceptional results and building long-term relationships with our customers.
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