Recovery Associate
3 days ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Recovery Associate at BJ's Wholesale Club. As a Recovery Associate, you will play a critical role in ensuring that our sales floor is clean, organized, and fully stocked with merchandise.
Key Responsibilities
- Provide exceptional customer service and assistance to members, ensuring a positive shopping experience.
- Replenish and restock merchandise, including milk, dairy, freezer, food, and non-food items.
- Keep the sales floor clean, neat, and fully organized, including folding and organizing apparel, books, and other merchandise.
- Remove empty cardboard from the sales floor, shelves, and display cases, and replenish box bins.
- Return all returned and re-shop merchandise to the sales floor.
- Maintain all club policies and procedures, including adhering to safety protocols and ensuring a safe and positive environment for members and colleagues.
Requirements
- Must successfully complete required training and certification processes.
- Strong interpersonal skills and attention to detail are required.
Work Environment
- Most of the time is spent moving about continuously on hard surfaces, frequently requiring bending, climbing, crawling, pulling, reaching, stooping, and climbing ladders/step stools.
- Frequently requires lifting objects up to 30 pounds, with occasional lifting and moving of heavy and/or awkward objects more than 30 pounds with assistance.
- Frequent exposure to company-authorized cleaning agents.
- Exposure to both indoor and outdoor temperatures, as well as occasional exposure to extreme temperatures in freezers and coolers.
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