Delivery Coordinator

2 weeks ago


Vail, Colorado, United States Vail Resorts Full time
Job Summary:

As a Delivery Coordinator at Vail Resorts, you will be responsible for delivering exceptional customer service and ensuring the timely and efficient delivery of gear to our guests. This role requires strong communication and organizational skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Manage incoming reservations and build delivery schedules based on staff availability
  • Provide exceptional customer service to guests and members, responding to inquiries and resolving issues in a timely and professional manner
  • Work closely with the delivery team to ensure seamless delivery of gear to guests
  • Maintain a working knowledge of products and trends within the industry, assisting guests with gear selection and recommendations
  • Perform other duties as assigned by management
Requirements:
  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and conflict resolution skills
  • Proficient in MS Office products, including Excel, Word, Outlook, and PowerPoint
  • Ability to work a flexible schedule, including weekends and holidays
What We Offer:
  • Competitive starting wage of $23.00
  • Opportunities for career growth and professional development
  • Excellent benefits package, including 401(k) retirement plan and employee assistance program
  • Free passes for employees and discounted lift tickets for friends and family
  • Employee discounts on lodging, food, gear, and mountain shuttles


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