Retail Sales Specialist III
2 weeks ago
Tapestry is a renowned global fashion organization established in New York in 1941. Guided by the vision of Creative Director Stuart Vevers, we embody the inclusive and bold spirit of our origins, crafting exquisite products designed to endure, allowing you to express your individuality.
As a proud member of the Tapestry family, we are dedicated to innovation and inclusivity, striving to expand the boundaries of what is achievable.
For more insights into our commitment to equity, inclusion, and diversity, please visit our People page.
Role Overview:
The Sales Associate position plays a crucial role in the overall success and effectiveness of the store. This role demands a strong focus on our brand values while providing exceptional service to our customers and driving sales performance.
Key responsibilities include:
- Upholding Coach's Service and Selling Models.
- Creating a positive first impression and fostering ongoing customer relationships through personalized experiences.
- Leaving a lasting positive impression on every customer interaction.
Core Competencies:
Courage: Openly addresses necessary feedback and confronts challenges directly, ensuring clarity and transparency in communication.
Creativity: Generates innovative ideas and makes connections between diverse concepts, contributing original insights in collaborative settings.
Customer Focus: Committed to understanding and meeting the needs of both internal and external customers, building trust and effective relationships.
Dealing with Ambiguity: Adapts comfortably to change and can make informed decisions without complete information, managing uncertainty effectively.
Drive for Results: Consistently surpasses performance goals and motivates others to achieve high standards.
Interpersonal Savvy: Builds rapport with individuals at all levels, utilizing diplomacy and tact to navigate challenging situations.
Learning on the Fly: Quickly adapts to new challenges, continuously seeking improvement through analysis of experiences.
People Management Competencies:
Strategic Agility: Anticipates future trends and consequences, crafting competitive strategies and plans.
Developing Others: Encourages growth through challenging assignments and development discussions, fostering a culture of continuous improvement.
Building Effective Teams: Creates a cohesive team environment, promoting open communication and shared success.
Tapestry is an equal opportunity employer, dedicated to hiring and developing exceptional talent. All employment decisions are made based on qualifications relevant to the position, without regard to any legally protected characteristics.
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