Retail Sales Specialist III

2 weeks ago


Auburn Hills, Michigan, United States Tapestry Full time
Company Overview:

Tapestry is a global fashion house established in New York in 1941. Guided by the vision of Creative Director Stuart Vevers, we embody the inclusive and bold spirit of our origins, crafting exquisite products designed to endure, allowing you to express your individuality.

As a proud member of the Tapestry family, we are dedicated to innovation and inclusivity, striving to redefine what is achievable in the fashion industry.


Role Overview:

The Sales Associate position plays a crucial role in the overall effectiveness and success of the store. This role demands a strong commitment to our brand values while delivering exceptional service to our customers and achieving sales targets.

Key responsibilities include:

  • Upholding Tapestry's Service and Selling Models to create a welcoming atmosphere.
  • Building lasting customer relationships through personalized experiences.
  • Leaving a positive and memorable impression on every customer interaction.

Core Competencies:

Courage: Openly addresses necessary feedback and navigates interpersonal challenges with confidence.

Creativity: Generates innovative ideas and connects diverse concepts to enhance customer experiences.

Customer Focus: Committed to understanding and meeting the needs of both internal and external customers.

Dealing with Ambiguity: Adapts effectively to change and makes informed decisions amidst uncertainty.

Drive for Results: Consistently exceeds performance goals and motivates others to achieve their best.

Interpersonal Savvy: Builds effective relationships across all levels of the organization with diplomacy and tact.

Learning on the Fly: Quickly grasps new concepts and is open to change, utilizing experiences for continuous improvement.


Equal Opportunity Commitment:

Tapestry is an equal opportunity employer, committed to hiring and developing a diverse workforce. All employment decisions are made based on qualifications relevant to the position, without regard to any legally protected characteristics.

We value the unique contributions of every individual and strive to create an inclusive environment where everyone can thrive.



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