Cloud Engineer for Pega Operations Center
1 month ago
Pegasystems is seeking a skilled Cloud Engineer to join our team. As a Cloud Engineer, you will be responsible for ensuring the availability and reliability of our cloud service offerings.
Key Responsibilities:
Manage and monitor customer environments
Handle alerts, incidents, service requests, and changes within SLA
Access, analyze, and prioritize tickets, follow standard operating procedures (SOP) for known issues, and escalate when required
Requirements:
1-2 years of experience in enterprise scale Linux Administration
1-2 years of operational knowledge in application and database level monitoring and troubleshooting (like Java applications, Tomcat, and RDS Postgres)
1-2 years hands-on experience with Amazon Web Services (AWS)
What We Offer:
Pegasystems offers a competitive global benefits program, inclusive of pay + bonus incentive, employee equity in the company, and a fun work environment. If you are a motivated and analytical individual with a passion for problem-solving, we encourage you to apply for this exciting opportunity.
Work Environment:
Daily hours are 9am-6pm PST (with an hour for lunch) Tuesday-Saturday. You will be working in a fast-paced, enterprise environment with a global and remote team.
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