Software Operations Director
1 day ago
We are seeking a skilled Software Operations Director to oversee and optimize the operational functions supporting Kardex FulfillX software lifecycle. This leader will manage a multidisciplinary team comprising Software Project Managers, Software Partner Managers, Training Engineers, and Software Release Managers. The ideal candidate combines operational expertise, leadership skills, and a focus on driving efficiency and team performance.
Key Responsibilities
- Team Leadership
- Supervise and mentor Software Project Managers, Software Partner Managers, Training Engineers, and Software Release Managers.
- Set clear goals, conduct performance reviews, and provide professional development opportunities.
- Cultivate a collaborative, accountable, and growth-oriented team culture.
- Operational Excellence
- Design and implement workflows to standardize project management, release cycles, partner collaboration, and training programs.
- Monitor operational metrics and use data-driven insights to enhance team and process performance.
- Ensure seamless execution of projects and initiatives in alignment with organizational priorities.
- Cross-Functional Collaboration
- Act as a bridge between Product, Development, and QA teams, ensuring shared understanding and objectives.
- Proactively address risks and blockers, maintaining adherence to timelines and deliverables.
- Partner with Product Managers to align on roadmap priorities and release schedules.
- Bachelor's degree in Business or Technical field.
- Extensive experience in operational leadership roles within software or technology-focused organizations.
- Strong background in managing cross-functional teams and delivering high-quality operational outcomes.
- Proficiency in Agile methodologies and project management tools (e.g., Jira, Trello, Microsoft Project).
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Software Operations Director
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