Software Operations Director

1 day ago


Cincinnati, Ohio, United States Kardex Full time
Job Summary

We are seeking a skilled Software Operations Director to oversee and optimize the operational functions supporting Kardex FulfillX software lifecycle. This leader will manage a multidisciplinary team comprising Software Project Managers, Software Partner Managers, Training Engineers, and Software Release Managers. The ideal candidate combines operational expertise, leadership skills, and a focus on driving efficiency and team performance.

Key Responsibilities
  • Team Leadership
    • Supervise and mentor Software Project Managers, Software Partner Managers, Training Engineers, and Software Release Managers.
    • Set clear goals, conduct performance reviews, and provide professional development opportunities.
    • Cultivate a collaborative, accountable, and growth-oriented team culture.
  • Operational Excellence
    • Design and implement workflows to standardize project management, release cycles, partner collaboration, and training programs.
    • Monitor operational metrics and use data-driven insights to enhance team and process performance.
    • Ensure seamless execution of projects and initiatives in alignment with organizational priorities.
  • Cross-Functional Collaboration
    • Act as a bridge between Product, Development, and QA teams, ensuring shared understanding and objectives.
    • Proactively address risks and blockers, maintaining adherence to timelines and deliverables.
    • Partner with Product Managers to align on roadmap priorities and release schedules.
Requirements
  • Bachelor's degree in Business or Technical field.
  • Extensive experience in operational leadership roles within software or technology-focused organizations.
  • Strong background in managing cross-functional teams and delivering high-quality operational outcomes.
  • Proficiency in Agile methodologies and project management tools (e.g., Jira, Trello, Microsoft Project).
Salary: $120,000 - $150,000 per year.

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