Automotive Service Advisor

3 weeks ago


Lynn, Massachusetts, United States Pride Motor Group Full time
Pride Motor Group is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at our dealerships.

Key Responsibilities:

* Scheduling appointments and generating repair estimates
* Conducting post-repair follow-up and resolving customer complaints
* Keeping customers updated on the status of their vehicle by phone or text
* Selling needed service work and offering financing options

Qualifications:

* Excellent customer service skills and ability to engage and educate customers on repair work needed
* Ability to work with little supervision and drive to succeed in a fast-paced, high-volume environment
* Experience as an Automotive Service Advisor is preferred

Benefits Include:

* Salary + Commission
* Excellent Earning Potential
* Paid Vacation & Holidays
* Health, Dental, & Vision Insurance
* Company paid life insurance
* Short and long-term disability insurance
* 401(k) with company match
* 5 Day Work Week
* Employee discount program

We are an equal opportunity employer and are committed to providing a safe, drug-free work environment.

Applicants must be willing to submit to a pre-employment background check and possess a valid driver's license with a satisfactory driving record.

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