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Commercial Excess Liability Claims Manager

2 months ago


Tampa, Florida, United States RLI Insurance Company Full time

About RLI Insurance Company

RLI Insurance Company is a leading provider of specialty insurance products, with a strong focus on delivering exceptional results to our customers. Our company culture is built on a foundation of teamwork, innovation, and a commitment to excellence.

Job Summary

We are seeking a highly skilled Technical Claims Manager to join our team. As a Technical Claims Manager, you will be responsible for handling complex claims related to excess commercial, auto, and liability insurance. This role requires a strong analytical mind, excellent communication skills, and the ability to work independently in a fast-paced environment.

Key Responsibilities

  • Proactively handle personal umbrella liability claims, with a focus on claim investigation, evaluation, and monitoring of primary carrier activity to achieve optimum results.
  • Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
  • Complete timely and thorough investigations into liability and damages for early exposure recognition.
  • Focus on claims resolution with timely and effective liability investigations and damage evaluations and reserve setting.
  • Handle claims in accordance with RLI's Best Practices.

Requirements

  • Typically requires a bachelor's degree and 6+ years of relevant legal or technical claims experience.
  • Experience handling large exposure third-party liability claims on a primary/excess basis is preferable.
  • Significant experience in effective handling of policy limit demands in states such as Florida, Texas, and California.
  • Must be able to excel in a fast-paced environment with little supervision.
  • Effectively work with primary carriers and defense counsel and understand umbrella/excess handling and management of outside counsel.
  • Ideal candidate will have superior working knowledge of Florida, California, New York, and Texas case law, statutes, and procedures impacting the handling and value of liability claims.

Preferred Qualifications

  • Ability to use analytical methods in complex claim processes to find workable solutions.
  • Ability to generate innovative solutions within the claims department.
  • Ability to communicate findings and recommendations to internal and external contacts on claim matters.

About Our Company Culture

At RLI Insurance Company, we value diversity and inclusion in the workplace. We are committed to creating a culture that is welcoming and inclusive of all employees, regardless of their background or perspective. We believe that a diverse and inclusive workplace is essential to driving innovation and delivering exceptional results to our customers.

Benefits

  • Employee stock ownership plan (ESOP)
  • 401(k) — automatic 3% company contribution
  • Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)
  • Annual bonus plans
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
  • Comprehensive medical, dental, and vision benefits
  • Flexible spending and health savings accounts
  • 2x Base Salary for Group Life and AD&D insurance
  • Voluntary life insurance for purchase
  • Critical Illness & Accident insurance
  • Short-term and long-term disability benefits