Administrative Assistant
1 month ago
We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Artemis Lifestyle Services Inc in Winter Garden. As a key member of our community team, you will provide exceptional support to our onsite property manager and residents, ensuring a seamless and efficient experience for all.
Key Responsibilities:
- Welcome and assist residents and visitors at the clubhouse office
- Manage the HOA email account, responding to resident emails and following up as necessary
- Provide support with gate and portal access, assessment payments, compliance notices, ARB applications, fines, reprinting coupons, and updating owner account information
- Assist real estate agents with inquiries related to the association
- Facilitate the clubhouse reservation process, including pre and post walkthroughs, programming key fobs, and processing payments
- Coordinate events and maintain the community calendar
- Process payments and prepare lists for recording and deposit
- Manage resident-submitted work orders and communicate status updates
- Assist with document maintenance, insurance claims, and community communication
- Perform general office duties, including filing, copying, and scanning
Requirements:
- High-school Diploma / GED
- 2+ years' experience in an administrative assistant role
- Knowledge of HOA/CONDO a plus
- Excellent customer service skills
- Ability to communicate effectively orally and in writing
- Proficient in Microsoft Office suite of programs: Word, Excel, and Outlook
- Knowledge of MyQ and Caliber a plus
- Ability to multi-task and work in a fast-paced environment with minimal supervision
Working Conditions and Physical Demands:
Works onsite within the community, Monday-Friday from 11:00am to 4:00pm, reporting directly to the Association Manager. Must be able to stand for extended periods, sit, walk, use hands and fingers to feel and handle, reach with arms and hands, stoop, kneel, and crouch, lift weight or exert force of up to 30lbs.
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