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Voice Network Engineer
2 months ago
Sumitomo Mitsui Financial Group, Inc. is a leading global financial institution with a rich history and diverse range of financial services. We are seeking a highly skilled Voice Network Engineer to join our team in the Americas Division, focusing on Capital Markets and Nikko.
Key Responsibilities:
- Provide 2nd level support for daily voice, video, and collaboration tools tasks and issues reported by the user support desk.
- Work on assigned voice/video and network infrastructure projects, ensuring seamless execution and delivery.
- Develop automation scripts within the Unified Communication system to enhance efficiency and productivity.
- Support system installations across all sites, ensuring minimal disruption to business operations.
- Collaborate with other Systems Infrastructure teams during project implementation, promoting a culture of teamwork and excellence.
- Maintain inventory of network and telecom devices and services, ensuring accurate records and efficient resource allocation.
Requirements:
- 3+ years of professional experience in network infrastructure and voice communication systems.
- Intermediate technical knowledge of Cisco Unified voice communication infrastructure, including configuration, troubleshooting, and installation of voice, video endpoints, and collaboration tools.
- Technical scripting skills to write automation against Cisco Unified communication components.
- Previous experience working in network infrastructure areas, preferably in a financial institution.
- Experience with trading floor voice and recording systems.
- Knowledge of configuration and troubleshooting of Cisco Call manager voice and video endpoints, voice gateway routers, PSTN access, and other related technologies.
- Prior experience with configuration of Cisco switches, routers, and firewalls.
- Knowledge of routing protocols EIGRP, BGP, NAT, LACP, CDP, UDLD, VPC, DNS, DHCP, and other related technologies.
- Knowledge on troubleshooting networking issues across voice, video networks, and other related technologies.
What We Offer:
- A competitive salary range of $97,000.00 to $156,000.00, based on individual qualifications, experiences, and market analysis.
- An annual discretionary incentive award, recognizing outstanding performance and contributions.
- A comprehensive portfolio of benefits, including health insurance, retirement plans, and paid time off.
- A hybrid workforce model, allowing employees to work from home and from an SMBC office, promoting work-life balance and flexibility.
Equal Employment Opportunity:
Sumitomo Mitsui Financial Group, Inc. is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Reasonable Accommodations:
We provide reasonable accommodations for employees and applicants with disabilities, consistent with applicable law. If you need a reasonable accommodation during the application process, please let us know at.