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We are seeking a highly motivated and customer-focused Part-Time Sales Representative to join our team at Wireless Vision. As a key member of our sales team, you will be responsible for providing exceptional customer service, meeting sales targets, and promoting the T-Mobile brand.
Key Responsibilities- Provide outstanding customer service to individuals visiting our store, including greeting customers, answering phone calls, and assessing their needs.
- Exceed monthly revenue goals by acquiring new customer accounts, maximizing existing customers' accounts, and excelling in quality metrics.
- Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store.
- Assist with all functions within a retail store, including cash handling, inventory count, and deposits, in compliance with Wireless Vision policies and procedures.
- Work with store management to open, close, and operate the retail facility, including maintaining store appearance, back room, restrooms, and individual work area.
- Complete accurate paperwork and transactions according to company policies and procedures.
- Share customer experiences with the rest of the team, including management.
- Assist customers with service activations, changes, and bill payments, respond to billing inquiries, equipment replacement, sell accessories, and process price plan changes and upgrades.
- Build customer confidence by making their experience comfortable and simple while meeting their needs.
- Engage in service selling and right-fitting the customer with the appropriate total technology solution.
- Assist in other tasks, duties, or projects as assigned by management.
- Minimum of 6 months experience in retail or another environment with a strong customer focus.
- Professional, energetic, and positive attitude.
- Excellent written and verbal/interpersonal communications skills.
- Flexible scheduling availability.
- Completed High school diploma/GED.
- Bilingual preferred in certain locations.
- Ability to stand for long periods of time (up to 9 hours) on the sales floor.
- Ability to move and/or lift up to 25 pounds.
- Competitive paid time-off program.
- Medical, dental, and vision benefits.
- 401k match.
- Phone service discounts.
- Development and growth opportunities.
Wireless Vision is an Equal Employment Opportunity Employer and a Drug-Free Workplace.