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Customer Service Representative

2 months ago

Schaumburg, Illinois, United States On-Board Companies Full time
Job Title: Customer Service

We are seeking a highly skilled Customer Service professional to join our team at On-Board Companies. As a Customer Service Representative, you will be responsible for managing large volumes of inbound and outbound calls in a timely manner.

Key Responsibilities:
  • Manage inbound and outbound calls in a timely manner
  • Follow call center scripts when handling different topics
  • Identify customers' needs, clarify information, research every issue, and provide solutions
  • Keep records of all conversations in call center logs
Requirements:
  • Prior experience in a call center environment preferred
  • Fantastic customer service skills
  • Ability to work in a hybrid model with some work from home and some in office
About Us:

On-Board Companies is a thriving privately held family of companies with services including consulting, professional engineering, industrial maintenance, and facility management. We are committed to providing flexible services that meet our clients' expectations in a safe, responsible, and dependable manner.

We offer a competitive compensation package, including benefits and a 401k plan. If you are a motivated and customer-focused individual looking for a new challenge, please apply today.