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Facilities Associate

1 month ago


New Bedford, Massachusetts, United States Ocean State Job Lot Full time
Job Title: Retail Facilities Associate

Job Summary:
The Retail Facilities Associate plays a vital role in maintaining a clean, safe, and functional store environment, ensuring a positive customer experience. This position involves comprehensive interior and exterior upkeep, adhering to all Company standards. The primary focus is on maintaining the store's condition to ensure the best environment for associates and guests through tasks including, but not limited to, vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors. The Facilities Associate must clean and report hazards to the leader on duty. Exterior maintenance may be required depending on store lease specifications. This role may also involve supporting merchandising activities, such as stocking shelves, maintaining product displays, and pricing, as well as customer service.

Key Responsibilities:
1. Identify and correct maintenance and safety issues inside and outside the store, ensuring the well-being of associates and customers.
2. Maintain floors, steps, and other similar surfaces by sweeping, mopping, scrubbing, and vacuuming.
3. Empty waste containers and pick up and dispose of interior trash, litter, and other similar debris.
4. Check and maintain adequate bathroom, breakroom, and other supplies needed in the normal use of the building.
5. Maintain approaches to buildings by keeping them clear of debris, snow, and other obstructions.
6. Ensure all work areas, storage areas, and materials are safe, clean, and orderly, and that all cleaning supplies are clearly labeled and stored.
7. Provide exceptional service to all OSJL customers both on the sales floor and at the point of sale.
8. Assist with merchandising tasks, including, but not limited to, stocking, displays, and pricing, and operate a cash register as needed.
9. Perform all duties with a focus on safeguarding Company property.
10. Communicate any issues to store leadership in a timely manner.

Requirements:
Prior facilities experience is required. Experience working in a retail environment or in customer service is preferred. Basic math and reading skills, legible handwriting, and good verbal and written communication skills are preferred.

Work Environment:
This position requires extended periods of moving, remaining stationary, ascending, descending, and/or positioning oneself to complete various tasks throughout the shift. The work environment is primarily climate-controlled with minimal safety/health hazard potential. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.