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Customer Service Associate

2 months ago

Pittsburgh, Pennsylvania, United States Anthony Cecchini - State Farm Agent Full time

Position Overview:


Are you enthusiastic and dedicated to customer service? Do you thrive in a public-facing role? If so, a position with an independent contractor agent for State Farm could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.


Key Responsibilities:

Build and maintain customer relationships, ensuring follow-up as necessary.
Utilize a customer-centric, needs-based assessment to inform clients about insurance choices.
Generate leads, arrange meetings, ascertain customer requirements, and promote suitable products and services.

As a Team Member with the Agent, you will enjoy...
Base salary plus commission/bonus
Health insurance benefits
Paid time off (including vacation and personal/sick days)
Flexible working hours
Opportunities for growth and advancement within the agency
Reimbursement for licensing fees

Qualifications:

Genuine interest in marketing products and services tailored to customer needs
Exceptional communication abilities - both written and verbal
Strong interpersonal skills
Attention to detail
Proactive approach to problem-solving
Capability to learn computer systems
Ability to collaborate effectively within a team environment