Customer Service Associate

2 weeks ago


Pittsburgh, Pennsylvania, United States Jackson Hewitt Full time

Jackson Hewitt

**Job Summary**

As a Contact Center Representative at Jackson Hewitt, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to address client inquiries, resolve issues, and ensure that clients feel supported and valued.

**Key Responsibilities**

• Respond to client inquiries in a timely and efficient manner
• Resolve client issues through effective communication and problem-solving
• Document client records and cases accurately
• Utilize software and tools to manage client interactions

**Requirements**

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving and analytical skills

**What We Offer**

• Competitive salary and benefits package
• Opportunities for career growth and development
• Collaborative and dynamic work environment

**Apply Now**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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