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Customer Communications Specialist

2 months ago


Des Plaines, Illinois, United States GoThrive Full time

Job Summary:

GoThrive is seeking a highly motivated and results-driven Customer Communications Specialist to join our team. As a key member of our business development team, you will be responsible for delivering public presentations to potential customers, educating them on the benefits of our client's products and services, and increasing customer satisfaction and retention.

Key Responsibilities:

  • Develop and execute effective sales strategies to drive revenue growth and exceed sales targets.
  • Build and maintain strong relationships with existing and potential customers to increase customer satisfaction and retention.
  • Conduct market research to stay up-to-date on industry trends and competitor activity.
  • Collaborate with cross-functional teams to develop and implement sales and marketing strategies.
  • Provide exceptional customer service to ensure customer satisfaction and retention.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 1-3 years of experience in sales, marketing, or a related field.
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Ability to work in a fast-paced environment and meet sales targets.

What We Offer:

  • Competitive salary and commission structure to drive revenue growth.
  • Opportunities for professional development and career advancement.
  • Collaborative and dynamic work environment with a team of experienced professionals.