Floor Operations Manager
3 weeks ago
Westlake Ace Hardware is one of the largest hardware retailers in the United States, with over 220 neighborhood stores located throughout the country. As a company, we are committed to serving our customers and communities with a focus on personal and professional growth.
Job Summary
The Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. This role will also assist in managing and directing staff to achieve company goals and objectives.
Key Responsibilities
Customer Service
- Provide exceptional customer service by projecting a positive representation of Westlake Ace Hardware.
- Proactively assist customers in solving problems and greet them entering and throughout the store.
- Thank customers when finished and when they are leaving the store.
- Ensure all calls and pages are answered promptly, courteously and effectively.
- Handle customer complaints and work to resolve problems with the customer.
- Possess excellent product knowledge and knowledge of store layout and location of products.
- Ensure a positive, professional and safe work environment for all associates.
- Supervise the general operations of the entire store, including opening and closing the store.
- Assist with the implementation of Store Support Center programs.
- Help ensure successful Loss Prevention, Safety and Internal Audits.
- Work with General Manager, Assistant Manager-Operations and Assistant Manager-Merchandising on all aspects of running the store.
- Communicate any operational or managerial issues to the General Manager in a timely manner.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
- Help ensure that weekly price changes and label updates are completed timely and accurately.
- Assist with all cashiering functions including training, maintenance, audits, and reports.
- Help ensure forklift operations and receiving is completed in a safe and efficient way.
- Assist to ensure receiving; checking in and stocking of merchandise for the store is being done completely.
- Assist with maintenance of back stock levels.
- Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
- Assist with merchandise resets throughout the store.
- Assist to ensure all signage is current in the store.
- Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
- Manage all aspects of store operations in the absence of the General Manager, Assistant Manager-Operations or Assistant Manager-Merchandising.
- Lead by example; be approachable by all associates and customers.
- Assist in training of all associates.
- Participate in store meetings.
- Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
- Work with the General Manager, Assistant Manager-Operations, and Assistant Manager-Merchandising to prepare for advancement.
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
- SERVICE - Amaze our customers, our associates and our communities by delivering on our helpful promise.
- PASSION - Showing our love for the work we do, our customers, and our associates.
- RESPECT - A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
- INTEGRITY - An authentic commitment to moral and ethical behavior.
- TEAMWORK - Together we can achieve extraordinary things.
- EXCELLENCE- A disciplined approach to achieve outstanding results through continuous improvement.
- High School or GED equivalent.
- Previous retail management experience preferred. Hardware experience preferred.
- Standing, walking, lifting (up to 25lbs) and climbing.
-
Floor Operations Manager
4 weeks ago
Olathe, Kansas, United States Westlake Hardware, Inc. Full timeAbout Westlake Ace HardwareWestlake Ace Hardware is one of the largest hardware retailers in the United States, with a rich history spanning over a century. Our company is committed to serving our customers and communities with a focus on personal and professional growth.Job SummaryThe Floor Supervisor will assist with managing overall store operations and...
-
Floor Operations Manager
7 days ago
Olathe, Kansas, United States Westlake Hardware, Inc. Full timeAbout Westlake Ace HardwareWestlake Ace Hardware is one of the largest hardware retailers in the United States, operating over 150 neighborhood stores across the country. With a rich history spanning over a century, we are dedicated to serving our customers and communities through our Core Values of Service, Passion, Respect, Integrity, Teamwork, and...
-
Floor Operations Manager
3 weeks ago
Olathe, Kansas, United States Westlake Hardware, Inc. Full timeAbout Westlake Ace HardwareWestlake Ace Hardware is one of the largest hardware retailers in the United States, operating over 220 neighborhood stores throughout the country. As a company, we are committed to serving our customers and communities, and we are looking for individuals who share our values of Service, Passion, Respect, Integrity, Teamwork, and...
-
Floor Operations Manager
4 weeks ago
Olathe, Kansas, United States Westlake Hardware, Inc. Full timeAbout Westlake Ace HardwareWestlake Ace Hardware is a leading hardware retailer in the United States, operating over 220 neighborhood stores across the country. With a rich history spanning over a century, we are committed to serving our customers and communities with a focus on personal and professional growth.Job SummaryThe Floor Supervisor will play a...
-
Floor Maintenance Specialist
3 weeks ago
Olathe, Kansas, United States The University of Kansas Health System Full timeJob Summary The University of Kansas Health System is seeking a skilled Floor Machine Technician to join our team. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and appearance of our satellite locations. This is a full-time position working 2nd shift, 3pm-11:30pm.Key ResponsibilitiesPerform daily corridor...
-
Sales Floor Associate
4 weeks ago
Olathe, Kansas, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Job SummaryWe are seeking a Sales Floor Associate to create an awesome...
-
Floor Maintenance Specialist
4 weeks ago
Olathe, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a skilled Floor Machine Technician to join our team. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and appearance of our satellite locations. This includes performing daily corridor maintenance, strip and refinishing hard surface floors, and spot...
-
Store Operations Manager
4 weeks ago
Olathe, Kansas, United States Rack Room Shoes Full timeAs a Store Operations Manager at Rack Room Shoes, you will play a key role in ensuring the smooth day-to-day operations of our store. Your primary responsibility will be the safety and welfare of employees and customers, while creating an excellent customer shopping experience.Key responsibilities include:Managing customer issues with a sense of urgency and...
-
Store Operations Manager
4 weeks ago
Olathe, Kansas, United States Rack Room Shoes Full timeJob Title: Store Operations ManagerAt Rack Room Shoes, we are seeking a highly skilled and experienced Store Operations Manager to join our team. As a key member of our store leadership team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and driving sales growth.Key Responsibilities:Manage and...
-
Retail Operations Manager
4 weeks ago
Olathe, Kansas, United States Beauty Brands Full timeAbout the RoleWe are seeking a talented and results-driven Shift Manager to join our team at Beauty Brands. As a Shift Manager, you will be responsible for supervising operations during your shift, working with staff to train and develop associates, and following company policies.Key ResponsibilitiesSupervise operations during your shift to ensure a smooth...
-
Sales Floor Associate
4 weeks ago
Olathe, Kansas, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. Our business model has a positive impact on both the planet and local communities.Job...
-
Sales Floor Associate
3 weeks ago
Olathe, Kansas, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Our MissionWe redirect billions of pounds of used items away from landfills and onto our...
-
Sales Floor Associate
1 week ago
Olathe, Kansas, United States Savers | Value Village Full timeAbout the Role:We are seeking a Sales Floor Associate to join our team at Savers | Value Village. As a Sales Floor Associate, you will be responsible for creating an exceptional experience for our customers, donors, and team members.Key Responsibilities:Provide excellent customer service and ensure a positive shopping experience.Maintain a well-organized and...
-
Food Production Floor Worker
4 weeks ago
Olathe, Kansas, United States Olathe Public Schools Full timeJob Title: Food Production Floor WorkerThis position is responsible for supporting food service activities at assigned locations, with specific responsibilities for preparing and serving food items to students and/or school personnel, and maintaining food service facilities and equipment in a safe and sanitary condition.Key Responsibilities:Break down bulk...
-
Store Operations Supervisor
4 weeks ago
Olathe, Kansas, United States Westlake Hardware, Inc. Full timeJob SummaryThe Floor Supervisor will assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager and/or Assistant Managers. The ideal candidate will have excellent leadership skills and be able to motivate and direct staff to achieve company goals and objectives.Key...
-
Food Production Floor Team Member
3 weeks ago
Olathe, Kansas, United States Olathe Public Schools Full timeJob Summary:We are seeking a highly motivated and detail-oriented Food Production Floor Team Member to join our team at the Food Production Center. As a Food Production Floor Team Member, you will play a critical role in supporting the food service activities at our assigned locations. This is an excellent opportunity to work in a fast-paced environment,...
-
Operations Manager
4 weeks ago
Olathe, Kansas, United States TransAm Trucking Full timeJob SummaryAt TransAm Trucking, we are seeking a skilled Operations Manager to oversee the day-to-day activities of our logistics department. The ideal candidate will have experience in fleet management, human resources, and accounting, with a strong focus on customer service and risk management.Key ResponsibilitiesManage a team of logistics coordinators and...
-
Operations Manager
3 weeks ago
Olathe, Kansas, United States TransAm Trucking Full timeJob SummaryAt TransAm Trucking, we are seeking a skilled Operations Manager to oversee the day-to-day activities of our logistics department. The ideal candidate will have experience in managing teams, coordinating transportation, and ensuring timely delivery of goods.Key ResponsibilitiesManage a team of logistics coordinators to ensure efficient...
-
Restaurant Operations Manager
3 weeks ago
Olathe, Kansas, United States Taco Bell Full timeRestaurant Operations ManagerWe are seeking a highly motivated and organized Restaurant Operations Manager to join our team. As an Assistant Manager, you will support the restaurant and General Manager by managing great shifts and assisting in completing administrative duties. In the absence of the General Manager, you will provide the leadership necessary...
-
Accounting Operations Manager
3 weeks ago
Olathe, Kansas, United States Fortiviti Full timeAccounting Operations ManagerThe Accounting Operations Manager at Fortiviti plays a crucial role in overseeing the overall accounting operations for assigned clients. This includes managing internal accounting staff, maintaining and improving accounting systems and controls, and ensuring the delivery of accurate and relevant financial information.Key...