Hospice Intake Coordinator

1 week ago


Troy, Michigan, United States Kaplan Full time
Job Title
Hospice Intake Coordinator, Weekend

Location
Troy, MI, USA

Additional Location(s)

Employee Type
Employee

Working Hours Per Week
40

Job Description

We are seeking a compassionate Hospice Intake Coordinator to join our extraordinary care team. As a key partner with our field staff and leaders, you will provide exceptional support to our patients and their families. Our high-value rewards package includes up to 23 paid holiday and personal days off in year one, DailyPay, industry-leading 360 You benefits, company-paid emotional health and wellness support, adoption assistance, and access to Ramsey SmartDollar. Certain benefits may vary based on your employment status.

Key Responsibilities:
  • Serves as the first line of customer service for internal and external customers.
  • Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria.
  • Reviews referral for appropriate care setting and communicates with care center.
  • Gathers appropriate information to assist the clinical team in scheduling the evaluation visit.
  • Coordinates with other departments for insurance verification and payer authorization as needed.
  • Professionally communicates and follows up with referral sources regarding required documentation for a complete referral.
  • Communicates and follows up with Business Development regarding pending admissions as needed or as directed by Intake Team Lead.
We are looking for:
  • High School diploma or GED equivalent.
  • Two (2+) years of administrative experience in a healthcare environment.
  • Reliable internet service and ability to office from home with minimal disruption to the workday.
  • Home health or Hospice intake experience, preferred.
  • Homecare Homebase experience, preferred.
Equal Opportunity Employer:
  • Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
  • By supplying your phone number, you agree to receive communication via phone or text.
  • By submitting your application, you are confirming that you are legally authorized to work in the United States.


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