Hospice Intake Coordinator
1 week ago
Hospice Intake Coordinator, Weekend
Location
Troy, MI, USA
Additional Location(s)
Employee Type
Employee
Working Hours Per Week
40
Job Description
We are seeking a compassionate Hospice Intake Coordinator to join our extraordinary care team. As a key partner with our field staff and leaders, you will provide exceptional support to our patients and their families. Our high-value rewards package includes up to 23 paid holiday and personal days off in year one, DailyPay, industry-leading 360 You benefits, company-paid emotional health and wellness support, adoption assistance, and access to Ramsey SmartDollar. Certain benefits may vary based on your employment status.
Key Responsibilities:
- Serves as the first line of customer service for internal and external customers.
- Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria.
- Reviews referral for appropriate care setting and communicates with care center.
- Gathers appropriate information to assist the clinical team in scheduling the evaluation visit.
- Coordinates with other departments for insurance verification and payer authorization as needed.
- Professionally communicates and follows up with referral sources regarding required documentation for a complete referral.
- Communicates and follows up with Business Development regarding pending admissions as needed or as directed by Intake Team Lead.
- High School diploma or GED equivalent.
- Two (2+) years of administrative experience in a healthcare environment.
- Reliable internet service and ability to office from home with minimal disruption to the workday.
- Home health or Hospice intake experience, preferred.
- Homecare Homebase experience, preferred.
- Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
- By supplying your phone number, you agree to receive communication via phone or text.
- By submitting your application, you are confirming that you are legally authorized to work in the United States.
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