Customer Service Associate
4 weeks ago
Delivering World-Class Customer Service
The ideal candidate will provide exceptional customer service to walk-in customers and telephone inquiries, showcasing strong listening skills and a genuine willingness to assist. With a high school diploma or GED, previous retail sales experience, and excellent computer skills, you will excel in this role.
Key Responsibilities:
- Deliver outstanding customer service to meet and exceed customer expectations
- Practice good listening skills with customers, team members, and leadership
- Take ownership of customer shipping needs and offer viable solutions
- Operate equipment, software, and devices with expertise and willingness to teach others
- Maintain a clean, organized, and safe working environment
Requirements:
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills and verbal communication
- Prompt, reliable, and responsible attitude
- Able to lift 40 pounds
Benefits:
- 401(k) Matching Funds
- Employee Discount
- Flexible Schedule
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