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Customer Service Representative

2 months ago

Wilmington, Delaware, United States Ray Romano - State Farm Agent Full time
Job Description

**Job Overview**

Ray Romano - State Farm Agent is seeking a highly motivated and customer-focused professional to join their team as a State Farm Team Member. As a key member of the team, you will play a vital role in building and maintaining strong relationships with customers in the community, promoting State Farm products and services, including auto, home, and life insurance.

Key Responsibilities:

  • Establish and maintain strong customer relationships, providing prompt and accurate service to meet their needs.
  • Work closely with the agent to identify and support local community events and initiatives that align with the agency's goals and values.
  • Provide excellent customer service, responding to inquiries and resolving issues in a timely and professional manner.

Benefits and Opportunities:

  • Competitive salary and commission/bonus structure
  • Paid time off (vacation and personal/sick days)
  • Opportunities for growth and advancement within the agency
  • Valuable experience in the insurance industry

Requirements:

  • Excellent communication and interpersonal skills
  • Self-motivated and proactive in problem-solving
  • Detail-oriented and organized
  • Ability to work in a team environment and build strong relationships with customers and colleagues
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Work Environment:

The ideal candidate will be able to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities. The agency offers flexible work-from-home options, allowing for a better work-life balance.