Concessions Team Associate

6 days ago


Willowbrook Acres, Illinois, United States Sawmill Sports Hub Full time

The Sawmill Sports Hub is seeking a Concessions Team Associate to join our team. This role involves providing exceptional customer service, preparing and serving food items, handling transactions, and maintaining a clean and organized work environment.

Responsibilities
  • Operate concession stand equipment according to safety and hygiene guidelines.
  • Greet and serve customers in a friendly and efficient manner.
  • Prepare and package food items.
  • Accurately process transactions using the point-of-sale (POS) system, handling cash and credit cards.
  • Maintain a clean and organized work area, including counters, cooking areas, and customer service areas.
  • Restock inventory, including food, drinks, utensils, and condiments, throughout the shift as needed.
  • Ensure compliance with all health and safety regulations, including food safety, hygiene, and sanitation standards.
  • Assist in cleaning and closing the concession stand at the end of each shift, following proper closing procedures.
  • Handle customer inquiries, complaints, or special requests in a polite and professional manner, escalating issues to the Concessions Manager when necessary.

This is a fast-paced environment where you will work closely with other team members to maintain a smooth and efficient operation during busy periods. We offer competitive compensation for this position, with an estimated annual salary of $40,000-$60,000 depending on experience.

We are looking for individuals who possess excellent communication and customer service skills, ability to work in a fast-paced environment, and basic math skills for handling cash and credit card transactions. If you are a team player with a positive attitude and strong work ethic, we encourage you to apply.

Requirements
  • Previous experience in food service, concessions, or a customer service role is a plus.
  • Ability to lift and carry items up to 25 lbs.
  • Comfortable working in a busy, noisy environment with large crowds.


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