Clinical Care Associate

5 days ago


Willowbrook, California, United States HarmonyCares Full time

Job Summary:

We are looking for a highly skilled Clinical Care Associate to join our team at HarmonyCares Medical Group. This role is ideal for individuals who want to make a difference in the lives of our patients.

Responsibilities:

  • Provide medical triage for inbound clinical inquiries, including new medical conditions, sick calls, and medication questions.
  • Maintain a caseload of lower acuity patients, performing tasks such as care plans and proactive outreach.
  • Initiate the SBAR process when assessing a clinical situation, utilizing triage protocols to ensure timely interventions.
  • Document phone calls and patient interactions in the EHR, communicating clinical information effectively.
  • Review, transcribe, and communicate providers' verbal orders, assisting with medication refill requests.

Requirements:

  • Active LPN/LVN license in the state where patients are located.
  • 2 years of experience as an LPN or LVN.
  • Familiarity with Medicare and Medicaid insurances.

Estimated Salary Range: $27.24 - $28.60 per hour.



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