Vehicle Service Consultant

4 days ago


Big Lake, Minnesota, United States Motor Works Auto Full time
A Day in the Life of an Auto Service Advisor

Are you ready to take your career to the next level? We invite you to join our team as an Auto Service Advisor at Motor Works Auto in Big Lake, MN.

About the Position

This full-time role involves working closely with customers and technicians to diagnose and repair vehicles. As an Auto Service Advisor, you will be responsible for meeting with customers, understanding their needs, and overseeing the progress of each car throughout the day.

Your primary goal will be to provide exceptional customer service, ensuring customer satisfaction and loyalty. To achieve this, you will communicate effectively with customers and management, track technician progress, and maintain accurate records of customer interactions and job status updates.

Responsibilities and Requirements
  • Meet with customers to understand their vehicle repair needs and preferences
  • Collaborate with technicians to ensure efficient and effective repairs
  • Develop and implement strategies to improve customer satisfaction and retention
  • Promote additional services and products to enhance revenue growth
What We Offer

Motor Works Auto provides a dynamic work environment, rewarding career opportunities, and a competitive compensation package. With a focus on customer satisfaction and employee development, we strive to create a workplace where professionals thrive.



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