Retail Sales Associate

3 days ago


Rocky Mount, North Carolina, United States Kroger Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Kroger. As a Cashier/Checker, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their inquiries and resolving any issues in a timely and efficient manner.
  • Transaction Processing: Process customer transactions quickly and accurately, handling various payment methods and ensuring that all sales are processed correctly.
  • Inventory Management: Maintain a clean and organized store environment, adhering to company standards and guidelines for inventory management and stockroom organization.
  • Loss Prevention: Identify and report any potential losses or discrepancies, working closely with management to prevent and resolve any issues.
  • Teamwork: Collaborate with other sales associates and store staff to achieve sales goals and provide excellent customer service.
Requirements
  • Customer Service Experience: Previous experience in customer-facing roles, with a strong focus on providing exceptional service and resolving customer complaints.
  • Communication Skills: Effective communication and interpersonal skills, with the ability to work with customers and colleagues in a fast-paced environment.
  • Math Skills: Basic math skills, including counting, addition, and subtraction, to accurately process transactions and manage inventory.


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