Firearm Retail Expert

7 days ago


Rocky Mount, North Carolina, United States Rural King Full time
About This Role

Rural King is seeking a highly skilled and knowledgeable Firearms Sales Associate to join our team. As a Firearms Sales Associate, you will be responsible for providing exceptional customer service and expertise in firearms and related accessories.

Key Responsibilities
  • Customer Service: Greet customers with a warm and friendly demeanor, creating a welcoming atmosphere and setting the tone for a positive shopping experience.
  • Product Knowledge: Engage customers in meaningful conversations to understand their specific needs, preferences, and budget constraints, utilizing our customer engagement model.
  • Product Recommendations: Provide expert guidance and unbiased product recommendations to customers based on their individual requirements.
  • Compliance: Ensure compliance with all federal, state, and local laws and regulations pertaining to firearms sales and transfers.
  • Training: Complete all required firearm compliance training and demonstrate an understanding of the Firearms SOP.
  • Transaction Processing: Process transactions accurately and efficiently, handling payments and necessary documentation.
  • Visual Merchandising: Maintain an organized and visually appealing firearms display area, ensuring products are accurately labeled and priced.
  • Upselling and Cross-Selling: Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
  • Store Operations: Participate in cross-training for flexibility in various departments and responsibilities.
  • Continuous Improvement: Actively participate in learning initiatives offered such as training programs, workshops, and webinars.
Requirements
  • Education: High school diploma or equivalent; additional education or training in firearms safety is a plus.
  • Experience: Previous experience in firearms sales or a related field is preferred.
  • Knowledge: Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.
  • Skills: Strong interpersonal and communication skills, with the ability to engage customers effectively.
  • Physical Requirements: Must be able to stand for prolonged periods of time, lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
About Rural King

Rural King is a leading retailer of farm and ranch supplies, as well as outdoor gear and equipment. We are committed to providing exceptional customer service and expertise to our customers.



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