Customer Service Representative

1 week ago


East Amherst, United States Lifemark Health Group Full time
{"title": "Customer Service Representative", "description": "

**About the Role**

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Lifemark Health Group in Amherst, NS. As a key member of our team, you will provide exceptional administrative support to patients, staff, and stakeholders, ensuring a seamless and personalized experience.

**Key Responsibilities**

  • Provide friendly, enthusiastic, and professional service to patients and team members
  • Answer telephone calls, greet patients, and provide excellent customer service
  • Coordinate patient intake, registration, and scheduling of appointments
  • Collect payment and follow up on outstanding accounts
  • Complete accurate billing and accounts receivable
  • Produce end-of-day reports and maintain accurate records

**Requirements**

  • Excellent communication and interpersonal skills
  • Ability to exercise good judgment, resourcefulness, and strong organizational skills
  • Ability to investigate and resolve issues related to billing, collections, and funding sources
  • Remain calm and composed in high-pressure situations
  • Self-starter with ability to work independently and collaboratively

**What We Offer**

Lifemark Health Group is committed to providing a supportive and inclusive work environment. We offer competitive compensation, opportunities for professional growth, and a comprehensive benefits package.

", "lang_code": "en-US"}

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